Roman Baths Wins Gold Tourism Excellence Award

The Roman Baths, has won gold in the South West Tourism Excellence Awards 2012-13.

The award, in the Large Visitor Attraction of the Year category, was officially presented to members of the Roman Baths at a prestigious ceremony held at Cornwall’s Eden Project on February 8th.

The Roman Baths is the only large visitor attraction in the Somerset and Avon area to receive a medal in the awards.

It faced tough competition from a variety of high standard entries including The National Maritime Museum and National Trust Tudor house Cotehele (both in Cornwall), and the Royal Albert Memorial Museum in Exeter.

The South West Tourism Excellence Awards judging panel based its decision on recommendations from the category judges and mystery shoppers.

Councillor Cherry Beath (Lib-Dem, Combe Down), Cabinet Member for Sustainable Development, said: “We’re delighted that the Roman Baths has improved on its ‘Highly Commended’ status in the Access for All category of last year’s awards by taking first place in the prestigious Large Visitor Attraction of the Year Award.”

The Roman Baths achieved the highest scores for “commitment to excellence in customer experience”, “sustainability” and “commitment to excellence in improvements”.

The attractions regular free guided tours with knowledgeable staff and costumed characters aswell as new Roman Baths Kitchen café all went in the Baths favour.